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Terms of service

General terms of use of the JOJO application

1. Introduction

These general terms of use (the "Terms") govern the use of JOJO services, including the iOS application being launched, and specify the rights and obligations of users.

2. Legal information

Publisher: JOJO (SAS)

Share capital: €1,000.00

Registered office: 9 Rue des Colonnes, 75002 Paris, France

Contact email: contact@myjojo.ai

RCS: 100 731 942 R.C.S. Paris

3. Purpose of the service

JOJO is a digital wellness service for digestive and emotional support, offering declarative tracking and informational content.

Important: The JOJO application does not replace professional medical advice. If you have persistent or concerning symptoms, consult your doctor.

The service is not a medical device and should not be used in emergencies. In case of emergency, contact emergency services immediately.

4. Access to the service

Registration requirements:

  • Minimum age: 16 years
  • Legal capacity to contract
  • Acceptance of these terms of service

Technical compatibility:

  • Compatible smartphone (iOS or Android)
  • Stable internet connection
  • Some features may be limited during the launch phase

5. Use of the service

The user agrees to:

  • Provide accurate and up-to-date information during registration
  • Use the application in accordance with its intended purpose
  • Not make fraudulent, harmful or illegal use of the service
  • Respect intellectual property rights
  • Not attempt to circumvent security measures

6. Content and liability

Content provided by the JOJO application is for informational and educational purposes only. It does not constitute personalized medical advice.

JOJO cannot be held responsible for misinterpretation or misuse of the advice given by the application. The user remains solely responsible for decisions regarding their health.

7. Intellectual property

All elements of the JOJO application (texts, images, logos, user interface, algorithms, etc.) are protected by copyright and belong to JOJO or its partners.

Any reproduction, distribution, modification or commercial use is strictly prohibited without prior written agreement from JOJO.

8. Personal data

The processing of personal data collected through the JOJO application complies with the GDPR.

Health data you choose to enter is processed based on your explicit consent, in accordance with the GDPR.

The HDS hosting setup is being deployed with our provider Cegedim Cloud.

For more information, see our Privacy Policy.

9. Account suspension or deletion

JOJO reserves the right to suspend or terminate access to the application in case of:

  • Non-compliance with these terms of service
  • Fraudulent or abusive use of the application
  • Provision of false or misleading information
  • Behavior detrimental to the proper functioning of the service

The user will be notified of this decision and may contest the measure taken.

10. Changes to terms

JOJO reserves the right to modify these terms at any time to adapt to legal, technical or commercial developments.

The user will be notified of any major change by email or via the application, with the effective date indicated. In case of disagreement, the user may stop using the service.

11. Applicable law and jurisdiction

These terms of service are governed by French law.

In case of dispute, and after an attempt at amicable resolution, the competent courts are determined in accordance with applicable legal rules.

Last updated: 03/15/2026